Have a question, issue, or just want to say hello? We'd love to hear from you.
Our support team is here to help you with any questions about your account, subscriptions, or the app in general.
Go to Profile → Settings → Data Management → Delete Account. Your data will be permanently removed within 30 days.
On the login screen, tap "Forgot Password" and enter your email. You'll receive a reset link from noreply@jalalle.com.
We ask you to take a live selfie to confirm your profile photos are real. This keeps fake profiles off the platform.
Not yet. Jalalle launches on iPhone first, and Android is planned to follow. Join the waitlist on the home page and we'll email you the moment the Android version is ready.
You can cancel through your iPhone Settings → Subscriptions, or from your account on jalalle.com if you subscribed on the web. Or email us and we'll help.
Yes! Jalalle is free to download and use. Three paid tiers — Starter, Premium and Elite — unlock additional features, and each comes as a weekly, monthly, 6-month or yearly subscription.